Customer Support Consultant
Job Opportunity: Posted August 2025
Civil Designer South Africa is looking for a Customer Support Consultant to be based at their Tokai office in Cape Town.
Qualifications.
National Diploma or equivalent in Civil Engineering.
Experience
- Three to ten years’ experience in the civil infrastructure design sector.
- Three years’ experience using Civil Designer. Civils3D experience advantageous.
- Preferably experience in hydraulic/reticulation designs.
- Proven proficiency in the use of software packages such as the MS Office platform and web-based CRM tools.
Job Profile / Skills.
- Demonstrable excellent written and verbal communication skills in English.
- Ability to present technical software to potential clients, assist existing clients with software support and facilitate classroom training.
- Video (screen capture) making experience would be advantageous.
- Ability to build and maintain a strong relationship with key clients to support the renewal of software licence agreements.
- Understand and document, evolving industry design requirements to assist with future software developmental planning.
- Code 8 driver’s licence with own transport.
- Willing to travel away from home for at least one week a month.
Contact
Email: info@civildesigner.com
Quote Reference: Customer Support Consultant – CPTHQ
